REFUND AND RETURNS POLICY
Thank you for choosing Gabbeto LLC products. We hope you are satisfied with your purchase. If you are not satisfied with your purchase, we offer a flexible return and refund policy.
1. Return Policy
Return Period: You have the right to request a return within 30 days of receiving the product.
Return Conditions: All returned products must be in brand new, unused condition, and all original labels, packaging, and accessories (if applicable) must be complete and undamaged.
Special Items: Certain items (items with signs of wear, items beyond the return riding limit) may not be eligible for return. Please check the specific return policy for these products before purchasing.
2. Return Process
Request a Return: Please contact customer service with your order number and reason for return:
Email: support@gabbeto.com
Phone: (949) 779-4245
Confirmation Received: We will respond to your return request as soon as possible, providing return authorization and further return instructions.
Returning Goods: Please pack the returned goods properly in suitable packaging, attach a return authorization confirmation letter, and send it to the following address:
58 GREENFIELD, IRVINE, CA 92614
Tracking Returns: We recommend using a trackable logistics service and retaining proof of shipment to ensure your return is protected during transit.
3. Refund Policy
Refund Processing: Once we receive the returned goods and confirm their good condition, your refund request will be processed. Refunds will be issued via your original payment method, and processing time is 5-10 business days.
Shipping Costs: If the return is due to incorrect shipment or product defect, we will cover the shipping costs. Normally, the customer bears the shipping costs for returned goods unless otherwise specified.
4. Exchange Policy
For exchanges, please first apply for a return following the return process above. After receiving the returned goods, we will process your exchange.
5. Contact Us
For any questions regarding returns and refunds, please feel free to contact our customer service team. We are here to assist you.
Email: support@gabbeto.com
Phone: (949) 779-4245
Thank you for your understanding and support. We look forward to providing you with better service and product experience!